by Darcie Harris | Guest Post I don’t mean to scare you, but here’s just a short list of companies that have failed in just the last three years: • Bennigan’s • Borders Books • Blockbuster • Crabtree and Evelyn • Hostess (no more Twinkies) • Hummer • Pontiac • Ultimate Electronics • Woolworths (for […]
So here’s a story about a half an hour of my life that I’ll never get back.
A colleague called to talk over a concern. She had a strong referral to a prospective client, so she called her and left a message. A couple of days went by and when she didn’t get a call back, she called again. Two more days and still no word. We’ve all been there, right?
We ended up in a long conversation about what might be going on. And in the process we theorized at least ten different scenarios. Maybe the prospect was out of town, maybe she changed her mind, maybe she got sick. Maybe the person who referred her had misunderstood her level of interest, maybe she was expecting a call from a different person, maybe my colleague wasn’t clear about why she was calling, and on and on.