Author: Brooke DeRam

Brooke Deram is the CEO/Founder at Tomato Fish Marketing, an Indianapolis-based WBE Marketing Consulting firm focused on building stronger small and midsized business marketing foundations through evaluation, engagement, and execution.

Customer Feedback Loop: North Star of your Marketing Strategy

  Jay Baer is quoted as saying “Customer service is the new marketing, it’s what differentiates one business from another.”  Are you using your customers as a source of learning? Because they could possibly be the best marketing guide you’ll ever need. While it’s never fun to deal with customers who aren’t thrilled with some […]

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