by Yolanda A. Facio | Featured Contributor I had just finished reading a new book, one that I was extremely excited about. I made a special trip to the bookstore and bought an actual hardback instead of a digital copy. I had heard the author speak and was really taken with the message of the […]
Author: Yolanda Facio
Are You Doing the Right Thing or the Best Thing by @yolandafacio
by Yolanda A. Facio | Featured Contributor You have a choice in business. You can do the right thing by the customer or you can do the best thing for your business. Those two things don’t always align. I admit I struggle with this at times because my modus operandi is to do the right […]
3 Ways To Get The Right Help For Your Small Business by @yolandafacio
Yolanda A. Facio | Featured Contributor The fastest way to lose money, when working with outside help, is to give your outside help the wrong things to work on. If you want to make sure that your outside help, virtual assistant, marketing consultant, or even web designer is providing consistently productive help, you need to […]
Should You Keep Rescheduling Missed Client Appointments? by @yolandafacio
by Yolanda A. Facio | Featured Contributor Good question. Here’s the answer… it depends… Now, before you get all excited about that answer, thinking that I might just be giving you the run-around, hang with me… there is a definitive answer. My process is this: Two strikes and yerrrrrrrrr OUT! If you miss or are […]