How Conflict Management Can Increase Productivity and Collaboration for Project Teams

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It’s no secret that conflict in the workplace hurts productivity. It shows up on every team, usually at the most inopportune times. The time, focus, and energy of individuals and the team as a whole are monopolized by this distraction.

While conflict is natural, it needs to be kept in check. Otherwise, it can ruin team dynamics and cause the project to suffer. Dealing with these conflicts the right way can boost productivity and inspire more creativity on personal and team levels.

Using conflict management processes can be an asset to any organization. However, it’s important to first look at what causes conflict to arise in the first place.

Where Do Project Team Disputes Come From?

Before handling conflict with a project team, it’s important to get to the root of it. Here are some of the more common causes of conflict in the workplace.

Differing Goals

Everyone on the team has something to bring to the table. They all have their own goals, which can cause discord to arise when trying to prioritize them. In this situation, everyone wants to be the hero — and it causes conflict.


When things aren’t properly conveyed or passed along a chain, a lot can get lost in translation. Miscommunication is a huge source of disputes that can easily sour a team.

Fighting Over Resources

Every employee wants to have their pick of budgets, time, and team members. When resources are scarce, it’s easy for everyone to start bickering over them.

Personality Clashes

When you assemble different people in one room, some will hit it off. Others of them will be like oil and water. This leads to drama that can undo a team quickly.

Lack of Clarity on Roles

If no one defines who is in charge of each part of the project, this can lead to major disputes. Ambiguity and lack of clarity can easily cause problems.

What Is Conflict Resolution and How Can It Help with Team Collaboration?

If you want to boost your team’s productivity, conflict resolution is the place to start. It is a process of managing and resolving disagreements that come up in the workplace. This method is effective as it finds a peaceful and agreeable way to solve conflicts. It reduces the tension and restores cooperation and appreciation among everyone involved.

Conflict resolution is a systematic approach that winds up preventing things from escalating into more serious issues. This fosters a more balanced and productive environment between individuals and their teams.

The Principles of Conflict Management

To successfully resolve conflicts, these principles must be applied. They ensure that each person is treated with fairness and empathy with a common goal of finding mutually beneficial solutions.

See the Other Side

Conflict resolution starts with putting yourself in another person’s shoes. It’s important to understand how each person involved in the conflict feels.

Active Listening

Empathetic listening is the next step as each side shares their side of the story. Hear everyone out while mirroring back what they say to ensure full understanding.

Look for Winning Solutions

The ultimate goal is to find solutions that make everyone happy. Maybe each person will need to compromise a little to find a mutually agreeable solution that they all like.

Clear Communication

Be clear in all communications to resolve any issues with miscommunication. Check-in to make sure everyone is on the same page.

Solve It Together

Project teams must work together, and putting your collective creativity in one pile can help you all find the right match. It makes everyone feel important and heard, and it allows everyone to walk away feeling energized and ready to move forward in a positive direction.

What Does Conflict Resolution Training Teach Employees?

Conflict resolution training can help everyone improve their conflict management skills. These programs help arm the team with the skills, strategies, and knowledge they need to manage and resolve conflicts as they come up.

Conflicts will always arise, but when each person knows how to work with them rather than against them, it makes the process smoother. This allows teams to resolve the issues quickly and get back to being productive. It brings them closer together, too.

With so many varying personalities, each member of a team must learn to communicate effectively. They should also learn how to be empathetic in these communications, making them better at negotiations.

Why You Need Conflict Management for Better Project Teams

If you find that your teams often struggle to work together and it hinders their collaborations and productivity, conflict management can make all the difference.

Clear Communication

Even when everyone on the team speaks the same language, they may not understand one another. Conflict management helps you get them talking on the same wavelength to listen and respond accordingly.

Improved Collaboration

In a symphony, every musician plays their part. Imagine how that would go if they didn’t collaborate in their efforts. It would be a cacophony of sounds that would give everyone a headache. Conflict resolution teaches everyone to play their part in harmony with others to meet shared goals.

Major Stress Reduction

When conflicts arise, it makes the workplace stressful for everyone. The more stress, the less enjoyable it is to do the job. People are less productive when conflicts arise because they don’t know how to deal with them. This type of training lets everyone work through it to reduce stress.

Boosted Productivity

Lingering conflicts deplete everyone’s energy. By training everyone on how to work through it, everyone gets back on track and feels more motivated to succeed.

In short, conflict management through conflict resolution techniques puts everyone on the same page. It creates a win-win situation and builds skills that benefit every member of the team for a stronger career.

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