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4 Pillars of a Civil Society by @SBSLEducSoltns

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The ‘Holidays’ …

 

… offer entrepreneurs a renewed opportunity to serve, solve, & be civil, especially in hyper competitive industries.

 

With this mindset, we can ask ourselves a key question:

 

How can business owners strengthen the pillars of our civil society?

 

Please think & then brainstorm ways to turn thoughts into energy; consider this post both informative AND actionable.

 

Defining civil society

This topic echoes last month’s post, many definitions exist, leaving us with another question to ponder that’s also well worth our time. Which to pick?

 

Here’s my chosen one.

 

Yet, if you settle on another, there isn’t a ‘wrong’ answer; your choice is likely tied to your unique perspective, lens, and/or life experiences.

 

Civil societies, in the 19th century, often included a ‘sister’ term, a component, [a] mutual aid society …

 

[they] prefigure most functions of the modern state. They’re at least as old as armies, but their mission is life, not death. For millennia, people have banded together to provide each other with health care, pensions, … and livelihoods. They have also leveraged their numbers to elicit some of these same benefits from those other two institutions, business and the government. Mutual aid extends the bonds of kinship and makes individuals into citizens.

― Anya Kamenetz

 

1st pillar :  The Family   

The holidays & families often are rightfully intertwined: so, too, the first pillar of civil society is emblazoned with the word ‘family’ & it’s an earned label.

 

Maybe you’re a family business? Nearby where I live, the Conway Center is a terrific resource for them & the other businesses who seek to serve this demographic. Quite likely, there are ‘like’ organizations elsewhere in America, as family businesses are very common.

 

Perhaps some/all of your clients/customers are families?

 

No matter how we look at it, it’s rather challenging to separate family from civil society, and a civil society from entrepreneurship.

 

2nd pillar : Non Profits ( inc. social enterprise )  

As the 19th century transitioned into the 20th, mutual aid societies began to fade; previously thriving organizations were often overshadowed as America became more centralized, corporatized, & urbanized.

 

We’ve now begun (  this post offers backgrounder ) turning back, with a modern flair, to where we once were as a civil society. Rough edges & burrs on the saddle of the Gig (Sharing/Youpreneur) Economy can, without question, be ‘buffed’ by devolving & delegating societal challenges & thorny problems to non profit institutions, especially social enterprises.

 

What’s a social enterprise? As stated in this annual report, they’re ‘easy to understand’ & more necessary to renewing our nation than many might realize.

 

3rd pillar : Faith institutions 

Faith in the entrepreneurial ‘square’, our common culture, let alone civil society, often stirs up emotions & thorny debates.

 

To avoid needless arguments, I humbly encourage everyone to consider multiple definitions:

Perhaps you’ll pick ‘faith’ as defined by the venerable Napoleon Hill in his masterwork, ‘Think & Grow Rich’ , or maybe you’ll instead lean into a Judeo-Christian foundational definition, as espoused by organizations like Truth At Work.

 

No matter your decision, this pillar’s densely strong, earning its place as one of the key four; it props up each & every business owner at some point(s) in her journey from ideating a business, to launch/startup phase, thru ebb & flood tides, linear or exponential growth,  & further ahead into an as of yet unknown future.

 

How so? Faith oft times can act as the antithesis of fear; it can buttress your failures & keep you anchored to your purpose & mission.

 

4th & final pillar:  Entrepreneurs

And now, the spotlight shines brightly on Y-o-u:  The business founder/owner, the entrepreneur.

 

If by now it wasn’t crystal clear, it now will be: Entrepreneurship, in all its forms/types , is absolutely a pillar.

 

You’ve likely seen/heard statistics about small businesses’ vast importance to our nation’s vitality.

Or, maybe you’ve encouraged someone to start their own business at some point: maybe a family member?; neighbor?; a past co-worker?; or as a mentor for a future graduate or recent alumna from your alma mater?

 

Action(s) as common as keeping your business viable, including delegating task(s) to someone like Karissa , or expanding your product line, are each useful in ensuring that this fourth pillar will always be foundational for generations of Americans in the 2020’s & well beyond.

 

Further context to the first question

The first three pillars have boundless potential: leveraging 1, 2, or all 3 can enable your business(es) to morph from a pure ‘S’ [ self employed ]; to at least a hybrid ‘ S/B’, or even a straight ‘B’.  It’s the latter state where you’ve reached the nirvana of time freedom; you’re definitely working “on” & NOT “in” your venture, thereby freeing the owner to participate more actively in civil society.

 

Profiles Worth Following

NapHill.org

Social Ventures

Truth@Work

DSC

Sivers

YEA USA

Conway Center

 

Please invest further…

… in your thinking.

You’ve read & trustfully sensed the heart, soul, & spirit of this created content; now, will you commit to dig into this curated content from other valuable resources?

 

Civil Society

Mutual Aid Societies & the Gig Economy

Social Capital Primer

Root

B2C v B2B 

Working “ON” & not “IN” a Business

 

In short

  • The holidays offer a chance to reflect
  • Civil society: Quotable quote & definition[s]
  • First two:  Family & Non profits
  • Second 2 : Faith & Entrepreneurs
  • Further context
  • Follow these Social profiles
  • As always, take action: curated content from add’t resources

 

Thank YOU for reading!

____________________________________________

Stages of Success by @SBSLEducSoltns

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[ ‘S o S’ ] = Leveraging Stages to Earn Something More: Significance

 

Flying @ 35K ft

 

As entrepreneurs, we’ve often heard how important it is to be successful.

 

And, as so many of us also know, success is defined in so many different ways, through lots of different life experiences & lenses, that there could be a fairly large library filled with content on ..

 

What is success?

How to be successful?

Who is a success & Why?

Where can success be learned?

 

To be clear, the stages that will be discussed below all DO feed into this ‘black box’ known as success, however, in my reasoned view, if each is leveraged unto one another, you’ll earn something far more impactful in the long term:  Significance.

 

Success vs. Significance

It’s left to you, the reader, to decide what you seek to pursue. A quick web search returns oodles of success quotes & related content:

Click HERE , then HERE to dip a toe ever so slightly into the ocean: The video & infographic in the latter are wonderfully displayed, by the by!

 

“Whenever you see a successful business, someone once made a courageous decision.”

―Peter F. Drucker

 

Turning the page to significance, one of the best sources to land on?  THIS one.

Our businesses can either drive us, as their owner/founders, to a significant life, or our lives can be the spark on the embers of the business, turning it from just surviving, to a modicum of success, and perhaps significance.

 

So, the road, visualized as two lanes, does have one going in one direction, and the other in its opposite.

 

“The difference between real life and a story is that life has significance, while a story must have meaning. The former is not always apparent, while the latter always has to be, before the end.”

― Vera Nazarian

 

Breaking down the stages  

 

I contend that each stage can be swapped for another, so the order below isn’t as important as the very high level explanation of the stage. And, if you happen to have multiple business ventures, you might even leverage the 5 stages differently, if & when you choose to pursue significance in either, or more.

 

Mental 

There are miles upon miles of created content online that talks up the vast importance of an entrepreneur’s mental mindset – the ‘inner game’ between the ears, so to say.

 

To be successful, you might’ve already noticed how you might ( or already have ) had to tune out cynics, critics, and unhealthy skeptics.

 

How it is often best to replace, 1:1, the mass media’s many arms with podcasts, webinars, audio books, and the like.

 

Yes, that quote about your mind being a garden, and having to pull the weeds?  It’s quite accurate.

 

Cultural  

Your workplace culture, or the culture ( coffee shop/cafe?  Coworking space? ) in which you invest time if not at a physical location of some sort, definitely is a puzzle needing solving.

 

Culture is an amorphous term, just like success; many thought leaders come to varying conclusions.

 

Yet, if you’re the founder or owner of a business with staff on payroll, you know how crucial culture is; your customer service; turnover; &/or engagement/satisfaction are each outward signs of how healthy it is.

 

In this post from a few years ago, I opined that culture feeds into vision, then strategy, & lastly, tactics.

 

Social [ Capital ] 

Your professional network/s are immensely valuable; while it’s best understood that clientele can come from any one of many concentric circles  ( perhaps a connector led to to a center of influence to this individual ), a very important concept is that of social capital.

 

While there are many phenomenal resources out there, one of the most impactful is found in the work of Mr. Robert Putnam — linked below is his ‘primer’ website, which by itself is chock full of goodness and explains well why this is a stage of success.

 

Financial

Whether or not you believe in retaining the services of a financial advisor/planner, or otherwise, you’re definitely encouraged to embrace the vast value in understanding the financial stage.

 

In my own professional journey, which began with one business venture as a side gig/hustle, one of the most impactful stages I ever engaged in?

 

= Moving from a consumerist/W-2 to a producer/entrepreneurial view of dollars & cents.

 

Since the vast majority of conventional classrooms in our nations don’t include much, usually any, content on money/literacy, let alone wisdom on how to invest, spend, and/or save money, it is left to us, as the owner/founder, to tap into the deep rivers of resources.

 

Leader[ship] -> Legacy

This stage alone could comprise a series of volumes, if not another separate library, alongside the success.

 

In this recent post, I unpacked variants of leadership. It wasn’t all encompassing, however, feel welcome to re(read) it and combine this stage with that post, to equal greater impact.

 

An informal mentor of mine teaches that one’s influence ( Excellent podcast HERE ) flows to impact ( which we’ll intentionally define as significance, as you leverage all 5 stages ) , then the entrepreneur reaches what she needs to be a viable business:  Income.

 

Intentionally moving from leading to legacy is a topic that deserves its own post; yet, it’s included above since both seem to be deeply intertwined:

 

leaving a legacy necessitates leading, just as much as the river of influence x impact feeds the ocean of legacy.  

 

Suggested Social Follows 

 

Robert D Putnam

 

Jim Collins

 

John C. Maxwell

 

Robert Kiyosaki

 

Mindset Works

 

As always, you’re encouraged to …

 

… use this monthly post as a jumping off point; take it as the sound of the starter’s pistol in track & field:

 

Ready ( reading this  ).  Set ( click on the links ).  & …  Go!  ( invest in content, set goals, et al. )

 

Social Capital Primer

Success Magazine

Servant Leadership Institute

Great By Choice

Rich Dad Radio Show

 

In short

 

  • A high level overview
  • Comparing 2 ‘S’ words
  • The 5 Stages – one by one
  • Recommended Twitter follows
  • Additional content

 

Thank YOU for reading!

____________________________________________

10 Qualities to Look For When Hiring a Marketing Manager by @lucyrk78

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by Lucy Render-Kaplan | Featured Contributor 

In an industry where the only constant is evolution, how do you know what to look for when hiring a Marketing Manager? If you were looking for an accountant, you would know to look for someone with accounting skills and who went to school specifically aiming to work in accounting, but very rare are marketing managers who possess an actual degree in marketing. And that’s ok! Because I believe that if people have these 10 traits, they will be just as good (and usually better) than someone that spent four years or more studying what I have been focused on learning for the past 16.

  1. Boundless Enthusiasm: Great marketers have passion for what they do oozing out of them. You never doubt they love this field, and you will never hear them say “God. Work is SO boring.”
  2. Creativity: Great marketers don’t do things “the way it’s always been done.” It isn’t that we’re trying to reinvent the wheel, but I’d argue that we’re always trying to look at that wheel in a way that no one else ever has before. And we can make you look at it that way, too. Great marketers are willing to take risks with what some may call a “crazy idea.” They aren’t afraid to fail because the WIN feels so good when those ideas connect. I’m willing to bet these people have notebooks full of ideas scribbled down, and at the ready wherever they are and ideas might come.
  3. Loyalty: I might not drink the beverage that I worked on when starting my marketing career, and in fact, I actually drink their main competitor daily, but I go on auto-pilot if I hear someone say something about that first brand that isn’t true. Great marketers don’t just work for a brand, they live that brand. That brand’s products or services are part of their daily lives.
  4. Know Their Audience: I always think of the line “I’ve made a living out of reading people’s faces…” when I think about what I do. You generally only have a couple of seconds to grab someone’s attention, and great marketers need to be able to tailor their message (I hate the word ‘pitch’) to differnet people so it makes sense to THEM. For example, I’m not going to try to sell someone in their 80s on the benefits of coconut water for strenuous workouts, nor am I going to talk about why a mental focus supplement is great for students, to a mom with 2 kids in her grocery cart and a very pregnant belly.
  5. Adaptable: No matter how much you plan, or how good you are, problems arise. Plans change. New legalities pop up. A great marketer can pivot and adapt and switch their entire focus at any point in any project. They don’t get too tied into one plan.
  6. They are Great Listeners: If you marketers are anything like me, you love to watch people. Find out what they like, where they go, what they do. What their habits are, what makes them NEED a product…We know what questions to ask to help draw people out and allow us to get to them, when we begin as total strangers.
  7. They’re Great Sales People: It might be a cliché, but it’s repeated so often for a reason. Great marketers CAN truly “sell ice to an Eskimo.” And they can get that sale before the Eskimo even realizes he needs ice. If you ever come across someone in marketing that hasn’t made sales, or thinks they don’t or won’t need to, move along! If sales puts items on a shelf, it’s the marketers that take it off, and that is because they know how to communicate clearly and show people WHY they need your product or service.
  8. See The Big Picture: It’s so easy to get bogged down in details, who needs to go where, looking at analytics, becoming overly focused on wanting to attach the brand to a specific event…it can be hard to take a step back, but we need to. The overall goals of the company must always be top of mind, and our first thought when deciding what to get involved with, what can wait, and what we can pass on.
  9. Storytellling: You definitely want someone that can tell great stories that not only draw people in, but are able to relate to. To get people excited about and choose your company over any others in the same category, you need someone that can get people to FEEL deeply and emotionally connect with the stories you are telling. You want someone that can get people to see themselves already using your brand in their lives, not just thinking it might be fun to try once. You want consumers, both potential and existing, to see themselves in the brand stories you’re marketing manager is telling.
  10. Team Player: Great marketers know they don’t work alone. Marketers best work is not born out of a boardroom or silo. Sales, Finance, Logistics…marketing is dependent and must work well with all of the employees in these various divisions. Teamwork is KEY to great marketing, and great marketers are humble enough to realize this.

I wish Top 10 Lists went to 11. There are so many other qualities that great marketers possess. What are some you don’t see on this list? Tweet me @lucyrk78 and let me know!

National Women’s Small Business Month: 3 Ways To Be a Better Leader by @DeborahSweeney

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by  | Featured Contributor

Did you know that there are more than 11 million woman-owned businesses in the United States? October is National Women’s Small Business Month, and in celebration the U.S. Small Business Administration (SBA) created a new infographic showing the impact female entrepreneurs have in business.

According to the infographic, these 11.3 million woman-owned businesses collectively generate $1.6 trillion in annual revenues and support nearly 9 million jobs. The best news is that woman-owned companies continue to grow. In fact, 1,071 woman-owned businesses are started every day.

As more women start businesses, they are stepping into entrepreneurial roles. Becoming a business owner or CEO automatically positions you as a leader. The general rule of thumb is to lead by example. Essentially, this means others will mirror your actions and behavior in the workplace. People take notice of hard working, positive leaders which is (hopefully!) the type of leader most business owners aspire to be.

That being said, women business owners must continually finesse their leadership skills with all stakeholders. Over time, you may discover that evolving your leadership style is ultimately key for the growth of your business. Let’s take a look at the small improvements you can make today that will make a big impact on your startup’s future.

1. Be present and observant.

Our office is on an open floor layout plan. Everyone sits out together on the same floor, grouped in desk “pods” of three. I also sit out on the floor with my team. I prefer it over being in an office for a few reasons. Sitting out on the floor shows that I am available and physically present to the team. If anyone has a question, I’m easy to reach (literally steps away) with an answer. Being present also allows me to be observant. Granted, I’m not whipping out a pair of binoculars to examine who really works the hardest or anything like that. I do, however, have a good understanding of what my team is up to and how they interact with one another. It’s all thanks to the vantage point of being out on the floor with everyone.

Look for ways to be present and observant of what’s happening at your business. Move out to the floor with your team, ask to be BCC’d on specific emails, and note how team members find ways to take initiative and contribute. If you practice this behavior every day, you’ll always be in the loop. You’ll continually learn more about the company and its team and be a key part of the growth conversation.

2. Encourage feedback.

This is a tough leadership skill to practice regularly because feedback, whether it comes from customers or employees, isn’t always positive. Negative feedback can sometimes feel like an “Ouch!” moment, especially for small businesses. You may be convinced you have been doing everything right only to find out that not everyone agrees.

Are you ready to receive feedback? The best advice I have for accepting feedback is to leave your ego out of it. It’s not personal, it’s business. Your business needs feedback of all kinds to make changes that will keep it growing and thriving. Ask for feedback and listen to what is said, positive and negative items alike. Once you have discovered a common thread of issues or successes, work on strategies that can improve the company’s overall ROI. Do more of what has been proven to work for you, and come up with solutions to fix what flops. Overall, the impact of feedback is about more than encouraging communication. It’s showing that you are listening to what everyone has to say. Everyone wants to feel like they have been heard, and it is exciting to see a business make changes based on how you spoke up.

3. Keep yourself on track.

Here are a few basic aspects of your business you will continually revise and revamp as time progresses:

  • Business plan. If you haven’t met certain goals that you set months ago, sync up your timeline so that you’re able to get back on track towards reaching them.
  • Mission statement. Is everything your business does still aligned with its purpose? You may revise the mission statement if there has been significant change or find ways to get back to your roots.
  • Company culture. As you welcome new generations and talent into the workplace, it’s important to keep reexamining your existing company culture. Focus on how you can continue to foster collaboration and inclusivity across all levels of the business.

Finally, don’t forget about yourself. Many leaders fall into a trap where work/life balance is prioritized late in the game. An effective leader is not one that is constantly exhausted or burned out. Know when to take a break. Find and practice self-care methods that allow you to recharge and ensure you’re at your most productive every day.

 

Deborah Sweeney is the CEO of MyCorporation.com which provides online legal filing services for entrepreneurs and businesses, startup bundles that include corporation and LLC formation, registered agent services, DBAs, and trademark and copyright filing services. You can find MyCorporation on Twitter at @MyCorporation.

Mompreneurs Educating Kids by @SBSLEducSoltns

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So, you’re a mom with a business …  

… & you want them to understand your why . 

 

Aspirations

 

You’re already the CEO, COO, & CFO of your household. Yet, you desire to create a legacy, being remembered as more than just a mom-preneur who provides a product/s, service/s, or specialized knowledge to the marketplace.

So you resume the role of primary educator; you’re on a mission to educate your kids on why you don’t have to go to “work” like their friends’ moms do.

Yet, the school that you’ve entrusted to prepare them for adulthood isn’t cutting it when it comes to discussing business principles & your value system; so, what should you do?

 

Values & principles 

 

How would you answer?

“What values and principles led you to become a mom-preneur?”

 

  • Autonomy ( I like to make my own hours, pick my own clients )

  • Mastery ( my prior experience in “Y” industry is enough to be confident in my abilities )

  • Purpose ( I am driven to be a difference maker on “Z” ; I am ‘called’ to serve “X” )

  • Maximizer ( I’m not paid enough by a 3rd party to do all that my family wants  )

  • Independent ( my personality & social style align with owning a business )

  • Quality time ( I needed to spend more hours w/ family )

 

Family Culture 

As someone who embraces entrepreneurship & leadership/professional development, you might be familiar with the late Peter Drucker’s attributed quote about culture.

Having defined culture, you can better explain your decision to be an entrepreneur as not only best for yourself, but one made in the best interests of the family; including your child(ren) will enable them to buy in 

Congratulations!! You’ve taken a huge step in ensuring that they will better understand if a client calls on you at an inopportune time or if you have to adjust the family’s budget due to ups & downs in your income.

 

Family Vision

Many entrepreneurs choose to start a business based on where they see themselves going after leaving the nest of an employer = a wise step!

While Stephen R. Covey has passed, the shadow left by his legacy is so large, he’ll always be remembered for his 8 habits

 

Of them, Habit 2 [ ‘Begin with the End in Mind’ ] is foundational.

 

“Covey says that all things are created twice: first, the mental conceptualization & visualization and a second physical, actual creation.

Becoming your own creator means to plan & visualize what you’re going to do and what you’re setting out to accomplish & then go out and creating it.”

 

Apply this truth to your household; then answer these Success Law questions …

 

Why are you in business?

Do you have multiple income streams?

What dreams have you put on the shelf due to a previous decision to trade time for money from an employer?

 

Insightful Infographic 

 

How mompreneurs balance …

–  h/t to @99designs for this –

 

Visuals tell more of a story than words alone, so your impressions gleaned after studying this one will further aid in self-educating your kids.

 

School falls Short

I often advise mompreneurs of this fact; it’s a somewhat inconvenient truth:

When you send you kid(s) to a conventional school, private (secular or faith based), or public (default option), the curricula, testing, mindset, & counseling offered for ‘careers’ almost always fails to include entrepreneurship.

 

Fill in the [Swiss Cheese] Holes

Think of a “C.A.R” when it comes to addressing the above …

 

C = Complement

 

Find mentor(s), online curricula, &/or teach your kids from your own experience about business to parallel what schooling doesn’t include.

 

A = Add on

 

If your kids are in their late teens & about to/or have graduated from HS, please discuss all 12 options besides college with them.

Or, if you truly want her to get a degree, ask pointed questions of the university re: if they teach about the “E” pathway

 

Bypass the holes; find or carve a clear path

The final letter in the acronym is a bypass …

 

R = Replace

 

Creating an end-around to conventional school can be done through a co-op w/ other parents ( your own school startup ) , or personalizing your kid(s) education by home schooling.

Both of these offer far more flex to include business concepts rarely, if ever, taught in default classrooms.

 

Dealing with Doubters

 

As Rocky passionately shared, the world [of entrepreneurship] certainly isn’t all ‘sunshine & rainbows’ …

… so for those fellow moms in your neighborhood who still “go to work” for a paycheck, for a spouse who isn’t quite on board with your business, or maybe you haven’t yet ‘closed the deal’ with your kid/s …

What do you do to quell cynics & critics?

There are many answers; I’d first encourage you, as someone who has built thousands of business relationships, to be the best version of yourself.

Simplistic? Yes, however, true leadership isn’t complex; it begins w/self.  Remind yourself of this by reading the inscription on the tomb of the Bishop at Westminster Abbey.

 

Suggested Follows 

 

The MomPreneur

 

majestapatterson

 

Mompreneurs in Heels

 

Mompreneur Show

 

Inspiring Mompreneurs

 

Top 40 Mompreneurs

 

In the pursuit of knowledge 

I encourage you to review the additional resources below. A blog of this length leaves the door slightly ajar; please empower yourself to kick it wide open!

 

10 Mompreneurs Who Are Crushing It

 

Mompreneur Magazine

 

The 25 Best Business Ideas …

 

Mompreneur $

 

10 Inspiring Tips …

 

Mompreneur Media

 

In short

  • Moms with businesses & kids are trailblazers
  • Your values & principles
  • Culture into Vision
  • School needs supplements …
  • … or choose a parallel path
  • Staying the course
  • Add’t resources for you, Mrs. Mom-Preneur

 

Thank YOU for reading!

____________________________________________

5 Things To Measure To Make Sure Your Web Strategy Is On Track by Tavasya Agarwal of @digitalpart

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by Tavasya Agarwal

It’s great to see what’s working but also why it’s working. This is why analytics tools are vital to the success of your digital marketing success. They tell you everything you need to know, such as how customers behave on your website, success from social shares and open rates from emails.

However, with all this information available, it can be easy to get lost in the data and end up using it wrong. What was once a source of great content can turn into an irrelevant resource, leading to increased exit rates and decreased traffic.

To prevent this from happening, this article will show you 5 things to measure in Google Analytics to make sure your web strategy is on track.

While there are plenty of other analytics tools available, Google Analytics is available to anyone, so everyone reading can see the best metrics to track.

 

1. Conversions

This is arguably the number one reason why you are using analytics in the first place. Conversions are important to measure because you can figure out where your traffic is coming from and where it is heading to.

Tracking conversions will help you make better marketing decisions. You can identify the keywords associated with your business so you can improve future campaigns, increasing your sales over time.

A conversion event is recorded in Google Analytics when a visitor takes the exact action you wanted to achieve. This can be loading up a specific webpage or purchasing a product from your store.

Google Analytics lets you track all sorts of conversions, including those mentioned above and custom events. To enable Google Analytics to track conversions, you must first set up goal tracking.

Which brings us to the next metric:

 

2. Goals

Goals in Google Analytics measure how well your website meets your target objectives. Examples include when a user watches a video for x-number of minutes or downloading a free eBook or PDF from your website.

Defining goals is important for any web strategy. Configuring them correctly can provide you with valuable information like the aforementioned number of conversions and also conversion rates and bounce rates.

Without this information, you cannot evaluate how effective your marketing campaign is.

To set up goals in Google Analytics, select Conversions > Goals > Overview > Set up goals. You’ll be taken to the Admin tab.

From here, you can either create your own goal or choose from a selection created by the community. There are thousands to choose from so you’ll likely find one that is relevant to you.

 

3. Traffic Sources

Another useful analytics metric, Traffic Sources shows you where all your traffic is coming from. It includes organic search traffic, traffic generated through paid advertising, referrals and social media. In this section, you can compare how each channel fares at generating visitors to your website.

Knowing where your traffic is coming from allows you to make adjustments to your web strategy. If you are doing well through one source, you can increase your efforts to make it even more effective at bringing in leads.

If you aren’t generated much traffic from another channel, you can investigate why this is and make improvements. This could be as simple as replacing the type of content shared through that medium or making a change to the entire approach.

To access Traffic Sources, select Acquisition > All Traffic > Source/Medium. You will be presented with a list of exactly where visitors are coming from and how they arrived there.

Engagement is key to success from marketing and this section can provide a lot of useful data to make sure your web strategy is on track.

 

4. Bounce Rate

This was touched upon briefly earlier in the post but here’s a more detailed look into it. Bounce rate represents how often a visitor enters your website and then leaves shortly after.

Generally speaking, Google penalizes websites with high bounce rates. It’s a sign that the website is either not relevant to the search query or that the content on the website is low-quality. This means that it’s important for each landing page to contain high-quality content to keep visitors engaged and satisfied.

However, bounce rate will vary between the different types of websites. For example, if your landing page instructs someone to call you and they do but they also leave your page, you will have a high bounce rate but still get a lead.

For the most part though, it’s important to keep an eye on your own to avoid dropping in Google’s search results.

You can view your website’s overall bounce rate by selecting Behavior > Overview. Bounce rate is displayed directly below the main graph. From here, you can narrow down to each individual page and discover its own bounce rate.

 

5. Behavior Flow

This final thing to measure to make sure your web strategy is on track is one of the most exciting features of Google Analytics. Behavior Flow lets you see the exact journey the visitor goes through once they have arrived at your site.

This is great information to have because you can see how customers are flowing through your marketing funnel. You can see which content is best at converting customers and which has a large drop-off rate.

For content that does well, you can push to promote this more to increase traffic and get more leads. For content that struggles with high drop-off rates, you can go back and make changes which will improve your funnel, reducing the drop-offs and start collecting more leads and conversions.

In Behavior Flow, this is all displayed in a flowchart. To get there, select Behavior > Behavior Flow. You’ll be presented with the flowchart automatically.

 

Conclusion

Analytics can be tough to get your head around, especially if you have never used them before. While there is lots you can learn, these 5 metrics within the easy-to-use Google Analytics tool are worth measuring by every marketing team to ensure the web strategy remains on track.

 

———————————————-

Tavasya Agarwal is an analyst for Digital Authority Partners, a marketing and digital strategy company headquartered in Chicago.

Leadership’s Many Flavors by @SBSLEducSoltns

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Leading from the Front with Four

 

Ground Floor : Leadership & Management

 

It’s nearing mid summer in the northern hemisphere; recently, we celebrated national Ice Cream Day! Many have favorite flavors of this delish dessert; this holds true for leadership, too.

 

Paraphrasing a Supreme Court justice: ‘We know leadership when we see it.” , yet we all don’t ‘see’ the same thing, since we view business through our own experiences, lenses, & mindset.

 

Further, let’s push a related theme up for thoughtful discussion:

 

Leadership & management are NOT differing flavors; instead, they are two landmasses, separated by a gigantic ocean. We realize this while standing on the ground floor; now, let’s climb up a metaphorical ziggurat for a panoramic view.

 

Position, power, experience, credentials …?

On level 1 & 2 of our ziggurat, we start separating the wheat from the chaff; this act drives big answers , bringing us closer to leading from the front.

 

Q> Are any of the below characteristics necessary for organic leadership?

 

  • Seniority / experience

  • Credentials

  • Power \ Authority

  • Position

  • Perks /privileges

 

A> None are truly required. For a positional leader, they might bring benefit in a company’s hierarchy; however, in a free enterprise entrepreneurial business, they’d likely delay professional development.

 

Q>> Does leadership necessitate a certain type of business structure?

 

A>> No. Most structures ‘tell‘ us that an established business has an uneven field; you’ve built a ladder for your staff to climb up a pyramidal hierarchy, &/or you’ve not empowered them to address deep issues, like customer service, in your workplace, putting a collar on their ability to organically lead.

 

Bottom Up > Top down ; front > back

 

Leading is most impactful from the bottom up if there is a structure; Why? Easy. Those people are most aware of the day to day matters impacting your business’s success.

 

Take note, founders:  if you’re one, put yourself out front, clearing roadblocks so your staff can be most effective in building a better workplace for the betterment of all.

 

“People ask the difference between a leader & a boss. The leader leads & the boss drives.“

— Theodore Roosevelt

 

Q >>> What to do in situations where staff engagement, customer service, &/or client retention are below par?

 

A >>> Leverage this call to action using a ‘Test of 3’

 

 

First of 4 Flavors : Thought

 

Your climb up our ziggurat continues! Any of 4 could be next, as we aren’t building a rigid hierarchy; instead, you’re encouraged to visually sketch out this post’s content to better grasp these principles.

 

A thought leader leads from the front by sharing learned wisdom, stories, & a vision for the future with her staff, fellow entrepreneurs, & her tribe.

 

She might call herself a futurist, a disrupter, or an innovator. No matter the lingo, she oft comes up with fresh ways to address persistent business problems.

 

Second of Four : Replicative

 

Often, an entrepreneur, especially a family business owner,, recognizes replicative leadership as = succession planning; it could be, yes.

 

I thoughtfully ask you to expand your mind, furthering the case that this ‘flavor’ is imperative for all types of businesses, regardless of size, industry, or age.

 

A replicative leader seeks to replace herself; no longer is she indispensable; she’s begun, or accelerated her ability, to work ON her business & no longer IN it, becoming dispensable.

 

Systems thinking, soft skills [ e.g., humility & adaptability, ] & a focus on a self directed education all enable the above.

 

Third of 4 : Servant

 

When we serve, we win = Truth.

 

Yet, sole proprietors & entrepreneurs with staff, especially those who’ve come from corporate backgrounds, each have big adjustments in unlearning positional leadership & replacing w/ servant leadership’s unwavering principles.

 

Allow yourself to challenge assumptions, dismissing nostalgia & past credentials earned, as you realize that serving first gives you rich tools to lead from the front, flipping hierarchy upside down.

 

Fourth of Four : Conscious

 

Leadership done well is often a lonely path. Engaging mind, soul, & spirit is far stronger than merely one. Thus, being conscious about leading yourself & others enables infinitely more progress in your business culture, while concurrently helping you buck societal winds regarding capitalism.

 

Rarely are we taught that free enterprise & capitalism are very different concepts. Those who become conscious leaders better grasp this truism & cultivate a business that embraces the former.

 

Organizations dedicated to this flavor of bottom-up leadership often hold gatherings in your local area; seek them out & turn their events into networking opportunities.

 

Suggested Social Follows :

 

SR Thought Leader

Angela Montgomery

Waters Center

SLI Lead

Greenleaf 

Conscious Leadership

 

Dig for more gold — it’s 1849 all over again!

 

This blog is a drop of water into a deep sea. Be a modern day gold prospector & start a new rush!

 

How to Become …

6 Steps …

Don’t Let the … 

Rela Leadership

The Serving Leader

5 Ways to … 

Practicing the 15 …

 

In short :

 

  • Ground floor
  • Characteristics of leadership
  • Test of 3 – CTA
  • Thought & Replicative
  • Servant & Conscious
  • Social follows
  • There’s a vast universe to explore

 

Thank YOU for reading!

____________________________________________

Education … School(ing) … & Degree Signaling by @SBSLEducSoltns

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Dissecting the Differences

 

 

Remember ‘synonyms’ & ‘antonyms’?

 

Let’s revisit 2 words from our common past in a primary (‘K’-’5’) classroom.

Our teachers very likely taught us that a synonym’s definition = this ; whereas, an antonym’s = this.

Many graduates would admit, being authentic & unguarded, that much of what they learned while seated in a neat row of desks rarely, or maybe occasionally, applies to their professional lives post graduation.

This post’ll put these 2 terms in an entrepreneurial context; be advised that your assumptions, mindset, or experiences could be challenged head on, or perhaps, be confirmed.

 

Whichever it is for you, I appreciate your open mind all the same.

 

What might ‘education’ , ‘school(ing)’ & ‘degree signaling’ have in common?

Before dissecting the differences, we’ll talk a bit about what binds these three unlike concepts together.

 

  • They’re all often lumped together by companies who hire using conventional ‘HR’ practices
  • Over time, each one split off from the other two, in theory & in practice
  • Each have a purpose in the eyes of [a] stakeholder group/s

 

Let’s take each at face value individually. As you read, ask yourself: How might I envision, strategize, & apply each to my business?

 

Education = ‘educare’

 

Becoming deeply educated can absolutely result w/o hard evidence in the form of ‘POC’ (proof/s of credential/s).

 

Great education defies structure because it is always (always!) individualized, personalized, interactive, nimble, responsive and inspired.

– O. DeMille

 

Does this quote sum up your own experience inside of a school’s classroom?  If not, why? Ask big, open ended questions to net the very best long term value.

A self directed, customized path exists for most any citizen who looks for it.  Have you?  Do you encourage your staff to be lifelong learners?

 

Some education options to thoughtfully consider as a new startup, an existing business seeking to scale up, or if you’re looking to further diverse your income streams with a 2nd ( or 4th 🙂 ) venture:

 

  • 1:1 mentorship
  • Digital badging ( a form of ‘hot unbundling’ )
  • Apprenticeships
  • Extern/intern -ships
  • Digital nomadic / Gig economy

 

School(ing) = ‘skhole’

Going to school does not automatically imply that one is educated, nor should anyone jump to conclusions & suggest that all schools fail to educate. It’s not that clear cut, nor is it a ‘public v. private’ dichotomy, either:  There are above average, even great public, the same as exemplary private ones, from border to border, & sea to sea.

 

In this powerful essay, the late John Taylor Gatto opined:

 

Schools were designed by Horace Mann and Barnas Sears & W.R. Harper of the University of Chicago and Edward Thorndike of Columbia Teachers College and others to be instruments for the scientific management of a mass population.

 

Think this over:  As a business professional in the late 2010’s, does this sound anything like being educated?

Keeping squarely in mind that ‘skhole’ ‘s etymology clearly shows a word that no longer equates to educare, the root of education.

 

Huh? What’s ‘degree signaling” ?  

As America transitioned from a wartime footing ( mid 1940’s ), the economy morphed from one focused heavily on blue collar industry to one where white collars were the in demand choices.

 

As …

Factories = Products = blue collar industrial age

 

So … ( oft times )

Offices = Services = white collar industrial age

 

The ‘Organization Man’  was in the driver’s seat; it was a supremely influential read.

And the GI Bill offered taxpayer monies to returning vets to encourage careers in a service industry, often in a large office managed by a large corporation.

 

Year by year, decade by decade, by the late 80’s- early 90’s, a ‘college for all’ mentality sunk into many facets of our society, discouraging entrepreneurship (‘E’ pathway), the trades ( CTE/Career & Technical Education, primarily available thru community colleges ) , & other viable options

 

Thus, degree signaling was birthed …

If you had ‘POP’ ( proof of paper ) in hand, plus a resume / cover letter, you were more likely to be hired by a company, given a title, salary, & cubicle, & asked to play your often invisible role in the delivery of a service to the marketplace.

Yet, creative disruptors such as Praxis put forth for rational discussion that there IS a different way.

 

It’s up to you, with your open entrepreneurial mind, to decide if you’re willing to hire/promote, &/or make choices that are, ahem, ‘educated’, or driven solely by nostalgia.

 

Suggested Podcasts

 

How to Start a Startup

School Sucks Project

Modern Learners

 

Keep on learning, dear readers

 

As always, it’s a pleasure to provide additional resources to move you further along the journey.

 

School vs. Education. Where are we now?

Why the College Degree Is a Signal …

 

Mindvalley U

Stop Stealing Dreams

This is the sequel to ‘Stop Stealing Dreams’

 

30 Best Education Podcasts

Series: School is Optional

 

In short

 

  • Revisiting definitions: synonym & antonym
  • What these 3 terms share in common
  • Defining education more sharply
  • Schooling is its own concept.
  • Degree signaling?!
  • Podcast suggestions
  • Add’t resources

 

Thank YOU for reading!

______________________________

Confidence, Clarity and Taking Action Steps by @XLConsultingGro

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Confidence, Clarity and Taking Action Steps

by Elaine Slatter | Featured Contributor

Entrepreneurs who spend a lot of time working in isolation can easily lose their confidence, clarity and then taking action steps is more difficult.  Why is that?  Often that voice in our head becomes very negative and convinces us not to be bold, not to take risks, not to put ourselves out there.  So what do we have to do to change our mindset to have confidence, clarity and taking action steps every day?

Confidence

Confidence is a muscle that must be exercised frequently or it gradually withers away.

During your life, every success you have ever had leads to confidence in your own abilities.  This could be a success as a child in academics or athletics.  Perhaps it was the great summer job you aced as a teen or work success you have had.

You can even gain confidence from things that haven’t gone so well.  That promotion you deserved but didn’t get, the salary increase you expected but didn’t happen.  Everything we do in life adds layers of confidence. We learn from both events that went well and those that didn’t.

Keep A Journal

One great way to get over the confidence hurdle is to write all the events that have added to your confidence in a journal.  When you are having a bad day and need to get your brave on, read your journal so all your successes are again manifested in your sub-conscience.

Assess your skill set and Build Up Your Weaknesses

Networking

If networking isn’t your strength, check out our previous article. If you are an introvert you might think that networking isn’t for you because you just don’t like being the centre of attention.  But honestly, introverts are the best at networking because they love to listen to others talk and be the focus of a group.  While you are listening you can decide if you can add value to the conversation and if the people you are meeting are the right fit for your tribe.

LinkedIn

If you are having trouble finding events where you can physically network, then think of LinkedIn as your virtual networking community.  It isn’t just a resume and job-hunting site.  It’s much more than that.  Have you thought of how you are connecting with people on LinkedIn?  Do your research before you connect with people on LinkedIn and use the personal note section to let people know why you would like to connect with them.   (Remember, it’s all about the why…..why someone should connect with YOU.)  Don’t use this note space to sell yourself!

Once you have connected on LinkedIn you can invite people for a virtual coffee date over Skype or Zoom to find out more about them and

Public Speaking

If public speaking is not your forte, consider joining your local Toastmaster chapter to gain the speaking confidence you need.  One business professional I know uses the local toastmaster chapter to test out blog post ideas.  The feedback from the toastmaster speech shows whether the topic resonates with an audience or not.

What else should be in your confidence toolbox?  In today’s world, some kind of social media presence can help you gain traction for your startup.  Either train yourself up to have that confidence online or if you have a budget, hire professionals to learn about your branding voice and have them be your social media spokespeople.

Clarity

If you have confidence in your abilities, next on the list is clarity.  Clarity about your business objectives, and your personal objectives.  Write two lists, one for your business objectives and one for your personal objectives.

Are your objectives CLEAR?

These are maybe’s, they aren’t just dreams, they are actual objectives that you are going to SLAY! Once you have everything written down, then prioritize your objectives by importance to you and your business.

Some of your objectives might be huge and seem overwhelming, so don’t tackle those right away, we will cover these in the section on Action.  For now, just look at your list and knock off a few of the items that are easy to conquer.  Because conquering some objectives will help give you confidence that you can tackle some of the more difficult tasks.

If you have big, clear objectives that are hard to accomplish, then break them down into smaller bite-size pieces and follow this tactical plan and take ACTION.

Action

Once you have the confidence and clarity, take action.  Yes, take action steps right now!  If you use the SMART goal formula you will not waste your time going around in circles.  You will have achieved success.

S specific (from your clarity list)

M measurable (what is the measurement you are going to use)

A actionable/achievable (Is the item on your list achievable?)

R realistic (It just can’t be impossible!)

T time sensitive (Putting a time frame around your goal makes you take ACTION)

This applies to your personal life as well as your business life.  Step out of your comfort zone. Are you in the mindset to find confidence, clarity and taking action steps to change your life?  We hope so because every day is too valuable to waste.

Potential Power Lies in Your Personality by @SBSLEducSoltns

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( A walk in the personality ‘park’ under temperament ‘trees’ & social style ‘leaves’  )

Personalities.

 

We all have one.

And we know others do, too.

Far from an earth shattering observation, mind you.  Yet, why do so many entrepreneurially minded pros, whether in a sales role, running a micro or small business, or self-employed ( CPA, consultant ), not lean into their personality type, or gloss over them entirely?

One root reason?  Conventional classroom based schooling, whether primary/secondary (‘K-12’), collegiate/undergrad, even graduate program studies, oft times don’t include it in curricula, required or elective.

I’ve discussed becoming a self educated, lifelong learner, with no expectation of credentials before; now this becomes ever more valuable, since there are so many ‘trees’, with multi colored ‘leaves’ in this ‘park’. Said another way, there’s much to share about how much potential power there is in knowing about your own personality & temperament, let alone those of your client/customer, your staff, & your prospects.

 

 

Going Beyond Generic Labels

 

“You’re too much of an introvert, Emma. Join us at happy hour to network! ”

 

“I think I’m an extrovert, Lianne; do you agree?”

 

Introvert. Extrovert.

Two commonly mouthed words in many professional workplaces in all industries, in your home office, & at the coffee shop.

 

We should be more specific; we mustn’t over complicate matters, however, the more we can unpack ( depth ) & expand our horizons ( width ), it’ll benefit our businesses in a number of different ways.

 

 

Everything DISC

 

The DISC model has a long & storied history

( to trace it: Timeline )

 

DISC ** is unencumbered by complexity; most anyone can clearly interpret the results from the assessment.

I stress that it’s an assessment & spotlights preferences & tendencies, and is not a test, nor an exam.

 

If you’re having challenges with closing sales, or tend to be someone who wants to please everyone, you just might be an ‘S’.

Are you often inadvertently forgetting appointments, or talking your way out of a deal?  Say ‘hi, ‘I’ !’

Maybe you’ve had issues with turnover, or staff satisfaction in your workplace?  Look into swapping your ‘leader’ , who is a ‘D’ style , for someone else.

Or, perhaps you need someone to do your financials for you that won’t miss a single number?  Put a ‘C’ in this position.

 

 

Personality Plus

 

This model was the first that I learned about, not long after my professional development journey began nine years ago this month.

 

While the roots of it are birthed in faith, please don’t assume or close your mind off to how it can apply to any type of workplace, for a sales manager/team, or in your home based business.

 

The four types which Mrs. Littauer discusses have history stretching back millennia, to ancient times. One small drawback is a need to learn, or brush up ( if you’ve been classically, or liberal arts centric educated ) on what ‘choleric’, ‘sanguine’, ‘phlegmatic’, & ‘melancholy’ mean, before you read the books *** & take the assessment.

 

I’ve found much value in combining DISC & Personality + together when I talk with others; it’s a double dose of learning how to better walk in the ‘personality park’.

*** please see below for all 3 #mustreads

 

 

MBTI   

 

Myers-Briggs [Type Indicator/s] usually is the 1st to be recognized: some would say it exemplifies what marketers refer to as the ‘First-Mover Advantage’

 

This isn’t to downplay its value due to age, or perhaps apparent complexity. There’s much value in being aware of it, & perhaps deploying in your assessment ‘toolbox’ for talent, or people development; sales training; & as a high value input into hiring, firing, & promotability decision making.

MBTI Online is a great place to start to build understanding of this model’s philosophical underpinnings and practical applicability to your business/workplace, and you’ll also find certain consultants, trainers, & coaches who leverage it, such as Jeff ( someone I know fairly well. )

 

Tying it Together

 

Silo’ed results, in any business let alone an academic setting, isn’t ideal. So, let’s do our best to intermingle all 3 measures of personality, temperament, & social style together.

 

MBTI’s ‘E’ & ‘J’ =  ‘D’ (ISC) = ‘Choleric’  while ‘N’ & ‘P’ = ( D ‘I’ (SC)) = ‘Sanguine’ , as ‘I’ & ‘F’ = (DI ‘S’ ( C)) = ‘Phlegmatic’ , & … lastly, MBTI’s ‘S’ & ‘T’ = ((DIS) ‘C’ ) = ‘Melancholy’

 

Lots of letters …

Some lingo/language that might be unfamiliar, let alone the acronym.

 

Please embrace your walk, and study the leaves under the trees. 🙂

 

 

Suggested Social Profiles

 

Everything DISC

 

MBTI

 

Personality + ‘s  Marita (daughter of Florence)

 

Interested in More?

 

There are gold & silver veins below the surface of this ‘park’.

Please invest time to buy your entrepreneurial pickaxe, plan a trip, and begin your dig!

 

Best Personality Assessment

Top 10 Most Popular

*** All suggested books in the series ( PP 4 Parents ; PP – Original Bk ; & PP 4 Couples )

MBTI to DISC

 

 

In short …

 

  • The ‘gap’ : why personalities, temperaments, & social styles oft aren’t utilized.
  • Generic labels
  • Model 1 > DISC
  • Pers + >> Model 2
  • Model 3 >>> MBTI
  • Intermingling all three models
  • To continue your journey

 

Thank YOU for reading!

________________

Disclaimer: I’m an authorized partner & recommend DISC ahead of others, however, I’m very open minded & often will intermingle other models/assessments in my 1:1 mentoring, consulting projects, & family advising.