by Katherine Kotaw
Your personal brand is like Humpty Dumpty — it may not survive a great fall. But even lesser missteps damage your reputation and may give the king’s horses more repair work than they can handle.
Don’t count on nursery rhyme characters to protect your image. Here are 3 tips to keep you from falling off the wall in social media:
1. Don’t Adopt a Ho-Hum Attitude about HOAs.
Google Hangouts on Air are the Internet equivalent of live television. Live TV terrifies veteran news anchors and actors. Mistakes can’t be fixed and reviews can be harsh.
In December, 2013, Carrie Underwood’s portrayal of Maria in a live TV version of the “Sound of Music” was harshly criticized. The New York Times said Underwood “delivered her spoken lines with all the inflection and spontaneity of an in-flight safety video.”
Underwood had previous live TV and stage performance experience and the show was produced by Broadway veterans who prepared the country singer and “American Idol” champion for the show. Still the production was noted for Underwood’s “bloodless performance.”
Google makes it easy — and free — for anyone to deliver a bloodless or bloody awful performance on her HOA platform. Public opinion may make it hard — and expensive — to live down major on-air blunders.
Don’t produce or accept guest spots on a HOA without considering the long-term consequences of your appearance. People will probably forgive you — and may even like you better — if you occasionally stumble over words or develop a brain freeze in the middle of a sentence.
But, if you’re appearing on a Google Hangout as a professional, act professionally. Don’t make crude jokes, sexist statements or announce to the world that you’ve just passed gas. Don’t say anything you wouldn’t want your boss, customers, investors or grandchildren to hear.
2. Don’t choose your social media profile picture yourself.
You have very poor judgment when it comes to choosing a flattering photo. I don’t know why this is true, only that it is.
If a client has six photos to choose from, she will invariably choose the worst one, the one that makes her look snobby, silly or as if she had bad hair and a bad headache on the same day. She’ll completely dismiss the photo that showed the world she was smart, friendly and credible.
So I don’t give clients choices — or I limit them to two that I know will work well. When you’re choosing a profile picture without the help of a personal branding coach, seek the opinions of professional people whose opinions about visual branding you trust.
Ask them, “What photo best represents the professional image I want to portray to clients?”
Choose the one that garners the most votes even if it’s not your personal favorite. Put the one you like best in your wallet or living room. Display on social media the photo your review panel selected.
3. Don’t be Forgettable.
Social media is a crowded place, and it’s much easier to get lost than discovered there. Generic profiles, uninspired posts and lame “great article” comments paint your personal brand beige.
Coffee is a much-loved beverage. Using your Twitter profile to announce your affection for it is a waste of characters. It does nothing to distinguish you. If your coffee-drinking habits are deeply connected to your personal brand, include them in your profile, but narrow your reference. Tell the world you can’t start your day without a triple shot of espresso or that you’d rather have a Starbucks gift card than a diamond ring — make your connection to caffeine memorable.
Imprint your brand when you share other people’s work, too. Make it clear that you’ve read the article (this alone makes you stand out) and that it meant something to you.
If I were sharing Caroline Frenette’s “5 Easy Steps to Slow Down and Get More Done,” I’d quote this line, “Delegate everything that is not in your zone of genius.” Because this is an issue I struggled with for years as an entrepreneur until I realized that I’m happier — and more productive — when I stick to what I do best.
I fell off the personal branding wall myself a few times before I figured this out. Now I don’t get on the wall when I’m feeling wobbly.
Protect yourself against a Humpty Dumpty style fall. Brand yourself as a smart egg.
Katherine Kotaw — Branding Strategist and Storyteller, KOTAW Content Marketing, Los Angeles, CA
Meet Katherine, a song lyric mangling, dog loving, iced tea guzzling CEO and entrepreneur who’s inspired by the words of Dr. Seuss, the spunkiness of Mary Tyler Moore, and the wardrobe of That Girl’s Ann Marie.
Katherine is the founder, spirit and Chief Storyteller of KOTAW Content Marketing, a Los Angeles-headquartered international boutique digital marketing company specializing in branding through storytelling.
KOTAW is Katherine’s passion project, the culmination of over 20 years’ experience in journalism, marketing, and business.
KOTAW was built from the treasured memories, lessons, experiences and stories collected by Katherine throughout her professional career, which has included an apprenticeship with advertising legend Steve Frankfurt, covering the Olympics as a reporter, writing two New York Times acclaimed books — one, a best-selling business parable, the other a memoir recently adapted for the silver screen and greenlit for Fall 2014 production.
Fueled by dark chocolate almond clusters (by the fist-full) and an unwavering lifelong passion for words, Katherine spends her days and nights creating marketing and branding magic for individuals and companies through the power of storytelling.
Connect with Katherine!